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We run an independent information site about the Nordicslots brand and the online gaming industry — we’re not affiliated with the casino operator itself. Our goal is to provide accurate, well-researched content for players and interested readers in the UK. If you have feedback, notice an error, or want to discuss something we’ve published, here’s how to reach us.

Share your feedback through our website

Questions and comments about our content can be submitted via the feedback form on our site. We read every submission and aim to respond within five to seven working days. If your message relates to a specific article, mentioning the title or date helps us locate it quickly and give you a more precise answer.

We can address factual inaccuracies, clarify points that seemed unclear, and discuss the reasoning behind our coverage. However, we cannot intervene in disputes with the casino operator, process account issues, or make policy decisions on behalf of the brand. If you need to contact the operator directly about your account, check their official website for their support channels — they publish contact details and information about their licensing jurisdiction there.

Resources for problem gambling support

If you or someone you know is struggling with gambling, the UK has established support services available 24/7. The National Gambling Helpline (operated by GamCare) can be reached free of charge on 0808 8020 133, with advisers available around the clock via phone and live chat. This service is open to anyone affected by gambling harms, including family members and friends seeking guidance.

Gamblers Anonymous is a fellowship that meets daily across England and Wales for peer support, reachable on 0330 094 0322. The Gordon Moody Association offers residential courses for those seeking intensive help. The National Gambling Support Network coordinates free, evidence-based treatment and advice across the UK’s regions. For NHS support, you can reach the Northern Gambling Service on 0300 3001490. These organisations exist specifically to help, and seeking support is a sign of strength, not weakness.

How we keep this information current

We review our contact and support resource information annually to ensure phone numbers, availability, and service descriptions remain accurate. If you notice that a support organization’s details have changed, please let us know through our feedback form so we can update our records.

Sources (research conducted):

  • Gambling Commission website
  • GamCare – National Gambling Helpline
  • Gamblers Anonymous
  • The National Gambling Support Network
  • Gordon Moody Association